The vendor-neutral
universal orchestrator
uniting AI, humans
and automations
SmartBPA Catalyst is the vendor-neutral layer that governs, monitors, orchestrates, and innovates your entire automation estate — Agentic AI, Python, RPA, etc. — from a single interface. Non-intrusive monitoring of your automation estate, maximizing existing automation investment.
// PROOF — BRIDGING THE SILOS
ING · DFDS · SKAT
6→1
Six fragmented automation consoles unified into one governed control plane. Catalyst bridges RPA, Python and Agentic AI — under a single SLA, audit log and cost view. No rip-and-replace.
SOURCE · CATALYST PRODUCTION DEPLOYMENTS
VERIFIED
— CATALYST · IN 30 SECONDS
What Catalyst actually does
Your enterprise already runs many automation tools — Blue Prism, Automation Anywhere, UiPath, Power Automate, Python scripts, and AI agents. Each automation platform knows its own software. None of them know about each other.
Catalyst sits above all of the automations. Catalyst watches every run, decides which solution should pick up which work, hands off to humans when needed, and keeps everything inside one SLA, one audit log, one cost view.
One control plane
across every vendor in your automation estate.
Non-intrusive monitoring
no rewrites, no agents inside your bots.
Maximizes existing RPA
current bots and new agents working together
Enterprise governance
WORM audit, ISO 27001, four-eye approvals.
— WHAT CATALYST DOES DIFFERENTLY
One solution. One
brain
Most enterprises don’t have an automation problem, but a coordination problem. Catalyst is the only platform that turns a fragmented automation estate into a single, governed, optimized system.
WITHOUT CATALYST
Fragmented estate, vendor-by-vendor
Every tool has its own management console, its own SLAs, its own audit. Teams duplicate work. Licenses bloat. AI agents become a parallel stack that nobody supervises.
SILOED DASHBOARDS
VENDOR LOCK-IN
NO ESTATE-WIDE AUDIT
LICENSE SPRAWL
SHADOW AGENTS
NO END-TO-END SLA
WITH CATALYST
One orchestration brain across automation solutions.
One vendor, one investment — now coordinated. One SLA, one audit, one cost lever. AI agents are first-class citizens, not a side project. The automation estate gets cheaper to run, and faster to grow.
ONE MANAGEMENT CONSOLE
VENDOR-NEUTRAL
GOVERNED BY DEFAULT
LICENSE CONSOLIDATION
GOVERNED AGENTS
END-TO-END SLA
— THE CATALYST METHOD
Four inter-
connected layers. One platform
Catalyst is built on a model that customers find it easy to adapt to:
Governance → Monitoring → Orchestration → Innovation. Each layer compounds — what you instrument, you orchestrate; what you orchestrate, you govern; what you govern, you scale safely across the enterprise.
// 01
GOVERN
Enterprise-grade governance, by default.
Identity, scope, four-eye approvals, WORM audit, policy-as-code, ISO 27001 alignment. Bots, agents and humans run under the same governance contract — the layer regulators, risk and CISOs sign off on.
Audit
WORM · immutable
Controls
ISO 27001 · GDPR
Agentic AI
identity · scope · budget
Approvals
four-eye · HITL
// 02
MONITOR
Non-intrusice visibility across every bot, flow & agent.
Non-intrusive monitoring of your automation estate — one single pane of glass across every vendor, without any change of environment. Live SLAs, queues, errors, recoveries, end to end.
Estate coverage
RPA · iPaaS · AI
Telemetry
SLA · throughput
Footprint
non-intrusive
// 03
ORCHESTRATE
SLA-driven coordination, end to end.
Open connector framework brings RPA, Python and agentic AI under one orchestration solution — human-in-the-loop included. Maximizing existing RPA/ automation investment instead of replacing it.
SLA adherence
per step + global
License utilization
cross-vendor
Human handoff
first-class
// 04
INNOVATE
Future-proof, vendor-neutral.
Adopt best-of-breed without rewrites. Catalyst removes silos and removes vendor lock-in, so your automation estate can develop according to your strategy. Continuous innovation secures business cases and capacity when scaling.
Vendor lock-in
removed
Silos
bridged
Robot capacity
up to 100% used
Agentic AI
governed natively
— THE CATALYST METHOD
A governed layer
above your automation tools
Catalyst doesn’t replace your RPA, your iPaaS or your agent frameworks. It sits above them — non-intrusively monitoring every run and maximizing existing RPA investment, with one governance contract across vendors. Your automation estate becomes one operating system controlling business process automations.
Your enterprise
// WHO & GOVERNS
Automation CoE
Risk & Compliance
IT Operations
Business owners
Catalyst governance layer
// ONE CONTRACT
IDENTITY & ACCESS
Who — and which agent — is allowed to do what.
AUDIT & COMPLIANCE
One immutable trail across bots, agents & humans.
SLA & POLICY
One end-to-end SLA, policy enforced by default.
COST & CONTROL
Budgets, kill-switches and spend, in one view.
Your automation estate
// WHAT’S GOVERNED
RPA · Blue Prism · UiPath
Power Automate · Automation Anywhere
Python / Scripts
AI Agent
Human-in-the-loop · on-the-loop
Integrations
// ENTERPRISE SYSTEMS
SAP · Oracle · Salesforce
Web · REST / API
Mainframe · Microservices
— CUSTOMER STORIES
Catalyst in action
Measures from customers running Catalyst in production. From small to large deployments.
BANKING · WHOLESALE & RETAIL · NL
ING Group
Sustaining ING's leadership in business process automation — without vendor lock-in.
ING began experimenting with automation in 2015 and has since deployed hundreds of software robots across Wholesale Banking and shared service centers. Catalyst unified disparate platforms, consolidated licenses, and gave ING enterprise-wide orchestration — including the agility that, during COVID-19, let bots be built in two weeks to process loan deferrals.
63%
LICENSE SAVINGS
(RISING TO 70%)
50%
OPERATIONAL EFFICIENCY LIFT
80%
HIGH-VALUE PROCESSES
ORCHESTRATED IN INITIAL
WORKSHOPS
“Catalyst gave us confidence that our automation journey will not be constrained by today’s vendor landscape. It is a platform that supports our future automation strategy.”
Erdem Silan
Head of Intelligent Automation CoE, ING
LOGISTICS & SHIPPING · DK
DFDS
Out of the "maintenance trap" — and into next-generation automation.
DFDS has been doing RPA since 2017 across bookings, customs and internal workflows. As the estate grew across Tungsten RPA, Power Automate and Python, orchestration got harder. Catalyst unified all of it — and the business case was approved by senior management.
6 mo
FULL ROI
AFTER DEPLOYMENT
100%
OF BUSINESS CASE
DELIVERED (PER CIO)
1866
FOUNDED
STILL INNOVATING
“Real automation value comes not from complexity, but from consistency — the automations that simply run and deliver.”
Henrik Blyme Olsen
DFDS
PUBLIC SECTOR · TAX · DK
SKAT · The Danish Tax Authority
Unleashing the potential of Blue Prism — in a strictly regulated environment.
When SKAT had to abandon their in-house management software and could no longer rely on individual expertise, they needed a platform that could monitor, orchestrate and innovate their entire RPA estate without adding people, resources or complexity. Catalyst integrates seamlessly with Blue Prism and brings down maintenance.
70%
TIME, MONEY & EFFORT
SAVED IN OPERATIONS
30%
FASTER DEVELOPMENT
VIA REUSE
100%
ROBOT CAPACITY
ACHIEVABLE
“Catalyst has saved us 70% of time, money and effort spent in operations. It is so smooth and transparent. Our developers can reuse big parts of their processes, which has sped up our development time with 30%. I am impressed. Catalyst is the solution we were looking for to truly unleash the potential of our Blue Prism robots.”
Allan Kjøbsted Petersen
DevOps Head IT, SKAT
Also trusted by automation-teams within banking, logistics, insurance, manifacturing, pharma & local and global government, etc.
CUSTOMER ROSTER · PARTIAL
ING
DFDS
SKAT
JYSKE BANK
BANKDATA
PPHE
SWEDBANK
+ more on request
SELECTED FROM 40+ ENTERPRISES RUNNING CATALYST. THE FULL CUSTOMER LIST IS SHARED UNDER NDA IN YOUR DEMO SESSION.
— THE COMPANY
Built by automation specialists, for automation specialists
SmartBPA is a European software company on a mission to bring governance, observability and orchestration bring order to enterprise automation — RPA, Power Automate, Python and now Agentic AI — without forcing a rip-and-replace.
OUR STORY
From the trenches of enterprise RPA— to the orchestrator we wished we had.
SmartBPA was founded by automation veterans who spent years inside CoEs at banks, insurers and the public sector, watching the same pattern repeat: dozens of bots running across multiple vendors, no shared queue, no SLA visibility, no audit trail — and a roadmap full of new AI agents about to make it worse.
We built Catalyst as the layer we wished existed: vendor-neutral, non-intrusive, and obsessed with governance. It sits above your existing estate, listens, orchestrates, and gives the CoE one place to run the entire automation — and now agentic — program.
Today, Catalyst orchestrates production workloads at ING, DFDS and the Danish Tax Authority (SKAT), with EU-built infrastructure, ISO 27001 controls, and a roadmap shaped by the people actually running automation in regulated industries.
FOUNDED
2015 · Copenhagen
HQ
EU · Denmark
TEAM
Automation & AI engineers
COMPLIANCE
ISO 27001 · GDPR
01
10+ yrs
In production at tier-1 enterprises across banking, logistics and public sector
02
3 continents
Customers running Catalyst across EU, US and APAC
03
100%
EU-built — sovereign hosting, no US data dependencies
04
0
Vendor lock-in. Catalyst is BYO-RPA, BYO-LLM, BYO-cloud
WHAT WE STAND FOR
No hype. The Just orchestration that works.
Vendor-neutral by design. We make your existing automation solutions better — we don’t replace them.
Governance first. Every action is logged, attributable and reviewable. Audit-ready out of the box.
EU sovereign. Built in the EU, hosted in the EU, GDPR-native, no transatlantic data hops.
Find your dream job
We’re a lean, senior team building the orchestration layer for enterprise automation — 25+ years of automation expertise and 40+ enterprise customers behind us. We’re hiring across engineering, delivery and go-to-market, remote-friendly across the EU, with a roadmap shaped by the operators who actually run automation programs.
— AGENTIC AI, GOVERNED
Bring Agentic AI into production — without losing control.
Agentic AI is the next layer of automation: software agents that can reason, plan, call tools, and finish multi-step work on their own. The hard part isn’t building one — it’s running dozens of them next to your bots, your operators and your systems of record, with the same SLAs, the same audit trail and the same cost discipline. That’s exactly the problem Catalyst is designed to solve.
How Catalyst integrates Agentic AI
Open connector framework. Plug in any agent runtime — OpenAI Agents, Anthropic, Microsoft Copilot Studio, LangGraph, your own Python — through the same connector interface that already runs your RPA estate. No rewrites, no proprietary SDK lock-in.
Agents as first-class workers. Catalyst treats an AI agent like any other resource: it gets queues, SLAs, scopes, identity, audit and a real cost meter. The same scheduler that picks the right RPA bot picks the right agent.
HITL by design. Four-eye approvals, confidence thresholds and SLA-driven escalation are built in. An agent that’s unsure routes to a reviewer; one that drifts hits a circuit breaker, not production.
WORM audit for every reasoning step. Every prompt, tool call, decision, and override is captured immutably (ISO 27001, WORM). You can answer “what did the agent do, and why?” — at audit-grade evidence level.
Vendor-neutral by default. Swap models or agent frameworks without redoing governance. Your agents move; your control plane stays.
10x
more agents in production with the same governance team
0
shadow agents — every run is identified, scoped, and audited
1
SLA across humans, bots and agents — end to end
— HUMANS, BY DESIGN
Human in the loop — and on the loop.
Catalyst was built around a simple promise: uniting AI, humans and automations. That means humans are not the fallback when something breaks — they’re a first-class part of the work, and a first-class layer of control. We support natively: Human-in-the-loop (HITL) for work that flows through people, and Human-on-the-loop (HOTL) for people who supervise over the work.
HITL
HUMAN-IN-THE-LOOP · INSIDE THE WORK
The human is part of the process — end to end.
Some steps of a process need a human approval; a judgement call; a customer reply; a piece of information. In Catalyst, those steps are integrated in the orchestration — with their own SLA, their own audit trail, and their own UI.
Native work-queues & review apps. No "send the agent an email and hope" — humans get a real inbox, with the right context, the right buttons, and an SLA clock
Embedded in your tools. If your team uses Teams, ServiceNow, Jira or Outlook, Catalyst routes work there. No additional login.
Four-eye approvals built in. Confidence thresholds, dual sign-off, segregation of duties — declared as policy, enforced by default.
One SLA for the whole chain. Bot work and human work share the same end-to-end audit trail. Auditors see one process.
Work-queues
Review apps
Teams · ServiceNow · Jira
Four-eye
SLA · audit · escalation
HOTL
HUMAN-ON-THE-LOOP · ABOVE THE WORK
The human supervises and steers — across the whole estate.
Some humans don’t do the work — they make sure the work behaves. Process owners, CoE leads, risk officers, IT operations. Catalyst gives them a real cockpit: see, supervise, intervene, take over, change policy, and prove it later.
One supervisor cockpit Live view of every bot, agent and human task across every vendor — not five consoles, one.
Supervise, control, take over. Pause an agent, reroute a queue, override a decision, hand a task to a human — in one click, with audit.
Policy-as-code. Risk and compliance changes flow through the same control plane as the work — no shadow Excel-of-rules.
Admin without surprises. Bot Roles, scopes, budgets, kill-switches — all the things a CISO and a CFO find important.
Supervisor cockpit
Pause · rollback · reroute
Policy-as-code
Roles · budgets · kill-switch
WORM audit
1 platform
HITL · HOTL · AGENTS · BOTS
HITL and HOTL aren’t features bolted on — they’re the same orchestration plane viewed from two sides. Every human action (in or on the loop) shares identity, audit, SLA and policy with every bot and every agent.
One process. One trail. One promise.
— ENABLEMENT
The Catalyst Learning Hub
We’ve made a significant investment in a learning platform so your CoE, developers and business users get productive on Catalyst fast — and stay ahead as the platform grows. Role-based learning paths, hands-on labs and certifications, all in one place.
40+
COURSES & LABS ACROSS ROLES
2-4wk
FROM KICKOFF TO FIRST ORCHESTRATION
100%
SELF-PACED & INSTRUCTOR-LED
Catalyst Academy
Role-based learning paths for CoE leads, developers, operations and business reviewers — from fundamentals to advanced orchestration and agentic AI governance.
EXPLORE THE ACADEMY →
Certifications
Validate skills with official Catalyst certifications. Prove your team can monitor, orchestrate and govern a multi-vendor estate to enterprise standards.
GET CERTIFIED →
Docs, guides & community
Searchable product documentation, implementation playbooks, reference architectures and a practitioner community sharing patterns across industries.
OPEN THE DOCS →
One layer to
maximize existing RPA and run intelligent automation
Universal orchestration across your whole automation estate — maximize existing RPA, modernize with intelligent automation, and run an agentic AI platform under one governance contract. Vendor-neutral, non-intrusive, and built for the enterprise.
— WHERE CATALYST FITS
Not another silo.
A governed layer above them all.
RPA suites automate clicks. Agent frameworks call models. iPaaS moves payloads. Catalyst supervises all of them as one governed system of work — non-intrusively, while maximizing the RPA infrastructure you already paid for.
CAPABILITY
SINGLE-VENDOR RPA SUITE
AGENT FRAMEWORK / IDE
SMARTBPA CATALYST
Cross-vendor automation orchestration
Vendor-only
Side-project
Open connector framework
SLA-based orchestration
Basic automation only
DIY scripts
SLA-driven, end to end
RPA + Python + AI Agent
Own Bots only
Agents only, Bots as Blackbox
All technology lanes
Non-intrusive monitoring of automation estate
Vendor agents
Per-agent only
No rewrites
Maximizes existing RPA investment
Rip-and-replace
Parallel stack
Reuse, no rewrites
Enterprise governance (audit · ISO · 4-eyes)
Add-on
DIY
WORM · ISO 27001
License consolidation across estate
No
N/A
Up to 70% savings (ING)
Time-to-value
12-24 mo
Weeks of glue
6 month (DFDS)
Multi-tenant
Add-on
DIY
Governance-ready environment
— PARTNERS
Delivered with the best in the ecosystem.
Catalyst is vendor-neutral by design — and so is our partner network. We work with global system integrators, RPA vendors and technology partners to deploy, extend and scale orchestration inside the enterprise.
Technology
System Integrators
RPA Vendors
All
Become a Catalyst Partner
Join our partner program to co-sell, co-deliver and build on the orchestration layer. Full enablement, certification and marketplace listing included.
— MARKETPLACE
Start from building blocks, not blank pages
The Catalyst Marketplace gives you connectors, pre-built process accelerators and governance templates — so your team plugs into existing infrastructure and ships orchestrated workflows in days, not quarters.
Connectors
Open connector framework with ready-made integrations for RPA vendors, Power Automate, Automation Anywhere, Python, LLM providers and enterprise systems like SAP, Oracle and Salesforce.
BROWSE CONNECTORS →
Process accelerators
Pre-built, configurable process templates drawn from real deployments — invoice matching, customs, KYC and more. A head start on the 134 processes already live in Catalyst.
EXPLORE ACCELERATORS →
Governance templates
Drop-in policy packs: SLA profiles, four-eye approval flows, audit and ISO 27001 control mappings — governance that’s ready on day one, not a six-month project.
VIEW TEMPLATES →
— RESOURCES & REFERENCES
Proof, depth and references on demand
Go deeper than the homepage. Customer references, technical whitepapers and live sessions — everything your evaluation team needs to make the case internally.
Customer references
Talk to peers running Catalyst in production across banking, logistics and the public sector — ING, DFDS and the Danish Tax Authority (SKAT). Full reference list shared under NDA.
BROWSE CUSTOMER REFERENCES →
Whitepapers & guides
Reference architectures, the universal orchestration playbook, and buyer guides for maximizing existing RPA investment and bringing agentic AI into production safely.
READ THE LIBRARY →
Webinars & events
Live demos, CoE roundtables and on-demand sessions on intelligent automation, governance and SLA-based orchestration — recorded for your whole team.
SEE WHAT'S ON →
— FREQUENTLY ASKED
Plain answers
The same questions land before every demo. Here are the answers we give — also indexed for ChatGPT, Claude, Gemini and Google AI overviews.
What is SmartBPA Catalyst?
Catalyst is a vendor-neutral universal orchestrator uniting AI, humans and automations. It sits above your automation tools — Blue Prism, Tungsten/Kofax RPA, UiPath, Microsoft Power Automate, Python and Agentic AI — and non-intrusively monitors, orchestrates, innovates and scales every automation in your enterprise from a single interface, while maximizing the RPA infrastructure you already have.
How is Catalyst different from RPA tools or agent frameworks?
RPA tools automate clicks; agent frameworks call language models; iPaaS moves payloads. Catalyst is the governed layer above all of them, supervising bots, agents and humans as one system of work — which is why ING avoided vendor lock-in and DFDS got out of the maintenance trap.
What is universal orchestration? What is agent orchestration?
Universal orchestration is a single control plane across heterogeneous automation tools, under unified SLAs, audit and governance. Agent orchestration is the same idea applied to AI agents — identity, scope, tool budgets, four-eye approvals, audit. Catalyst does both, in one platform.
How does governance work in Catalyst?
Catalyst applies one governance contract across every lane of your estate: WORM audit, ISO 27001 alignment, identity & scope per agent, tool budgets, four-eye approvals, and policy-as-code. Bots, AI agents and humans run under the same controls — the layer regulators, risk and CISOs sign off on (operating today inside the Danish Tax Authority).
Is Catalyst non-intrusive? Will it disrupt my existing RPA?
No disruption. Catalyst provides non-intrusive monitoring of your automation estate — no agents installed inside your bots, no rewrites required. It works alongside and on top of your existing RPA, maximizing existing RPA infrastructure rather than replacing it.
Which customers run Catalyst in production?
ING (banking, NL) — 63% license savings rising to 70%, plus 50% efficiency lift. DFDS (logistics, DK) — full ROI in 6 months. The Danish Tax Authority / SKAT (public sector, DK) — 70% operations savings, 30% faster development on Blue Prism.
Does Catalyst support Agentic AI?
Yes. AI agents are a first-class lane in Catalyst, supervised under the same SLAs, audit and human-in-the-loop policies as the rest of the estate. You can adopt agentic AI without standing up a parallel stack.
Where is Catalyst hosted? Is it secure?
EU-hosted, ISO 27001-aligned, with WORM audit and operating in regulated environments such as the Danish Tax Authority. Full Trust Center available on request.
Monitor.
Orchestrate.
Innovate.
Govern.
See your own estate orchestrated in 20 minutes
Bring a real workflow — invoices, customs, KYC, citizen services. We’ll show how Catalyst plugs into your existing RPA, Power Automate and AI tools, and run an SLA-driven orchestration live against your scenario.